Privacy policy

Effective Date: Sept 2026 

At Clink ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, enquire about our services, or otherwise interact with us. By using our website or purchasing from us, you agree to this Privacy Policy. 

1. Who We Are
Clink is a UK-based company offering curated tablescape kits and bespoke event planning services.
If you have any questions about this Privacy Policy or how we use your data, please contact us at: info@justclink.com 

2. Information We Collect 

We may collect the following personal information: 

  • Contact & Order Information: when you place an order, request a quotation or contact us, we may collect name, email address, telephone number, billing address, delivery address, details about your order or event.
  • Payment Information: payments are securely processed by Shopify Payments and other authorised payment providers. We do not store your full payment card details. 
  • Website Usage Information: When you visit our website we may automatically collect: IP address, browser type, device information, pages visited, time spent on our website, referring website, cookie and analytics data. This information helps us improve our website and customer experience.

3. How We Use Your Information 

We use your personal information to: 

  • Process and fulfil your orders
  • Deliver tablescape kits and event-related services
  • Arrange deliveries with courier partners
  • Communicate about your order or booking
  • Respond to enquiries and provide customer support
  • Improve our products, services and website
  • Detect fraud and maintain website security
  • Send marketing emails where you have given your consent
  • Comply with out legal and tax obligations 

4. Our Legal Basis for Processing 

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on one or more of the following legal bases: 

  • To fulfil our contract with you (such as processing orders and arranging deliveries)
  • To comply with legal obligations
  • For our legitimate business interests (such as improving our services and preventing fraud)
  • With your consent (for example, when you subscribe to our newsletter) 

5. Marketing Communications 

If you subscribe to our newsletter, we may occasionally send you updates, promotions and inspiration from Clink. You can unsubscribe at any time by: 

  • Clicking the unsubscribe link in any marketing email; or
  • Contacting us at info@justclink.com 

We will never send marketing communications without your consent where consent is required by law. 

6. Sharing Your Information 

We only share your information where necessary to operate our business. This may include: Shopify, payment providers, delivery and courier companies, website hosting providers, email marketing providers, professional advisers where required by law. We never sell or rent your personal information to third parties. 

7. Data Storage and Security 

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. Your information is stored securely through Shopify and other trusted service providers that comply with applicable data protection laws. While we work hard to protect your information, no online transmission can ever be guaranteed to be completely secure. 

8. International Transfers 

Some of our trusted service providers, including Shopify, may process or store your information outside the United Kingdom. Where this happens, appropriate safeguards are in place to ensure your personal information remains protected in accordance with UK data protection laws. 

9. Cookies 

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyse website traffic
  • Understand how visitors use our website 

You can control cookies through your browser settings. Where required, we will ask for your consent before placing non-essential cookies on your device. 

10. How Long We Keep Your Information 

We only retain your personal information for as long as necessary to: 

  • Fulfil your order or event booking
  • Meet legal, accounting and tax requirements
  • Resolve disputes
  • Enforce our agreements 

When your information is no longer required, it will be securely deleted or anonymised. 

11. Your Rights 

Under UK data protection law, you have the right to: 

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data where applicable 

To exercise any of these rights, please contact: info@justclink.com 

If you believe we have not handled your personal data correctly, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). 

12. Children's Privacy 

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child without appropriate consent, we will delete it promptly. 

13. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this page together with the updated effective date. 

14. Contact Us 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: info@justclink.com